FAQs
Ordering & Pricing
Q: Is there a minimum order requirement for transfers?
A: There are no minimum quantity order requirements; however, the minimum gang sheet size is 22 inches by 24 inches, regardless of the number and size of artwork.
Q: What is the price for a 10 ft gang sheet?
A: A 10 ft gang sheet is $70. Pricing is based on $7 per linear foot. For over 10 linear feet, the price is $6 per linear foot.
Q: What payment methods do you accept?
A: We accept major credit/debit cards via Shop Pay. You can also use Affirm for installment payments if eligible.
Q: Do you offer Free Shipping?
A: Yes, we offer free Standard shipping on orders over $79. You can upgrade to a different shipping method at checkout if you need faster delivery.
Shipping & Fulfillment
Q: What is the turnaround time for orders?
A: Orders typically ship within 1–2 business days. Many orders ship the same day, depending on when they are placed. We suggest placing your order before 12pm in your timezone for same-day shipping.
Q: What shipping options do you offer?
A: We offer Standard (UPS), Priority (USPS), Expedited (UPS), and Express (UPS). Shipping costs are calculated at checkout.
Q: Where do you ship from?
A: We are currently shipping from locations in TX, OH, CA, NJ, and LA.
Product & Artwork Specifications
Q: What file formats should I use for DTF transfer orders?
A: We recommend PNG format with at least 300 DPI resolution.
Q: What is the maximum size for DTF gang sheets?
A: Our designer offers a rolling canvas up to 10 feet. An additional gang sheet will automatically populate once the 10 ft. limit is reached.
Q: Can I include multiple designs and sizes on one DTF transfer gang sheet?
A: Yes! You can arrange multiple designs and sizes on a single gang sheet.
Q: Do I need to reverse or mirror my image for a gang sheet order?
A: No, there’s no need to mirror or reverse your image.
Q: What types of designs do you accept for orders?
A: We accept orders with actual design files that meet our art specifications. Screenshots are not accepted.
Q: Can you adjust my DTF transfer artwork or remove the background?
A: Our interface can automatically remove backgrounds. Unfortunately, we do not offer design support at this time.
Q: Do you offer artwork adjustments if my design isn’t print-ready?
A: No, your design must be print-ready. We'll notify you if there’s an issue so you can make changes.
DTF Printing & Application
Q: What is DTF printing, and what makes it a good choice?
A: DTF (Direct-to-Film) printing offers high-resolution, full-color prints on virtually any fabric with no setup time. It’s ideal for short runs, custom jobs, and complex designs with great durability and wash resistance.
Q: Which fabrics are compatible with DTF printing?
A: DTF prints adhere to cotton, polyester, blends, and more, including hoodies, jerseys, hats, and tote bags.
Q: What pressure is required for a heat transfer application?
A: Please see our complete application instructions.
Sizing Recommendations
Q: What is the appropriate size for a left chest logo?
A: 2.5"–4.5" wide x 2.5"–4.5" high for adults; 2.5" W x 1.5" H for youth.
Q: What is the best DTF transfer size for women’s shirts?
A: A 9" x 9" transfer works best for most women’s shirts.
Q: What is the best DTF transfer size for youth shirts?
A: An 8" x 8" transfer generally fits well across youth sizes.
Q: What size transfer should I order for a full-back print?
A: A 9" x 11" transfer for standard sizing; up to 12" x 17" for larger shirts.
Miscellaneous
Q: Is my personal information secure when shopping on your site?
A: See our Privacy Policy.
Q: How does DTF compare to DTG printing?
A: DTG prints directly onto fabric, often requiring pretreatment and limited to specific garment types. DTF prints onto film, allowing for more versatile material use and placement. DTF is easier to learn and more flexible.
Q: Why should I choose DTF?
A: DTF is ideal for small runs and multi-color designs. Many screen printers use DTF for complex jobs to free up their screen printing equipment.
Q: What are the advantages of DTF over other methods like heat transfer vinyl or sublimation?
A: DTF doesn't require cutting or weeding like vinyl and works on a wider range of fabrics than sublimation, including cotton and dark garments.
Q: How durable are DTF transfers?
A: When applied properly, DTF transfers offer great wash durability. Follow care instructions: wash inside-out with cold water and tumble dry low or air dry.
Q: How do I apply a DTF transfer?
A: You’ll need a heat press, parchment or Teflon sheet, and possibly a lint roller. Align the transfer, apply heat and pressure, then peel. Finish with a second press. See full application guide.
Q: How should I wash a garment with a transfer?
A: Wash inside-out in cold water. Tumble dry low or air dry. Avoid bleach and fabric softeners.
Q: How long do transfers last in storage?
A: Up to 6–12 months when stored in a cool, dry place away from sunlight.
Q: What should I do if my transfer starts to peel?
A: Reheat the area with a heat press (or iron with parchment paper), and press again with medium pressure for a few more seconds.
Q: What design techniques should I avoid to maximize quality?
A: Avoid grayscale gradients, transparency, neon effects, glow effects, and designs with unnecessary background elements. Use high-res files at desired size, not mirrored.
Q: How can I check the status of my order?
A: Chat with us on dtf.shirtspace.com, call 877-285-7606, or email dtf@shirtspace.com.